Last Updated: May 29, 2026
1. Overview
All Island Group (“we,” “our,” or “us”) uses text messaging (SMS) to communicate with clients about account security, service updates, and support matters. During onboarding or support interactions, clients may provide verbal consent to receive SMS messages. By providing your mobile number to All Island Group, you consent to receive transactional text messages related to our services.
2. Opt-In Method & Script (Required Notice)
All Island Group clients opt in verbally during onboarding, ticket creation, or account setup conversations with an All Island Group representative using the following script:
“By providing your number, you consent to receive authentication codes, appointment confirmations, and service updates from All Island Group. Message and data rates may apply. Message frequency varies. You can text HELP for support or STOP to unsubscribe. Phone numbers will not be shared with third parties. You can view our privacy policy at https://allislandgroup.com/privacy-policy/ and our Terms at https://allislandgroup.com/terms/.”
If you do not agree to receive SMS communications, please notify your All Island Group representative at the time of onboarding or do not provide your mobile phone number.
3. Message Types
Messages may include:
- Appointment confirmations or reminders
- Updates to support tickets or scheduled service visits
- Security alerts or urgent notifications
We do not send marketing or promotional messages via SMS.
4. Message Frequency
Message frequency varies based on account activity and support interactions.
5. Opt-Out
You may opt out at any time by replying STOP to an All Island Group text message. You will receive one final message confirming your opt-out. After that, you will no longer receive text messages unless you re-opt in by contacting All Island Group Support.
6. Help
For assistance, reply HELP, email support@allislandgroup.com, or call 631-753-0004 during business hours.
7. Fees and Charges
Message and data rates may apply according to your mobile carrier’s plan. All Island Group is not responsible for carrier or data charges.
8. Privacy and Data Use
We respect your privacy. All Island Group does not share, sell, or disclose mobile phone numbers, consent records, or text-message opt-in data with any third parties, except as required by law or to provide contracted services (e.g., SMS delivery through our messaging provider).
Please review our Privacy Policy at https://allislandgroup.com/privacy-policy/ to learn how we handle your personal information.
9. Limitations of Liability
Delivery of SMS messages is subject to carrier network performance. All Island Group is not liable for delayed or undelivered messages.
10. Updates to These Terms
We may update these Terms & Conditions periodically. The latest version will always be available at https://allislandgroup.com/terms/.